Shipping

1. Shipping and Delivery
Your order will be fulfilled as soon as possible after your order is accepted and in any event within 14 days of receipt of the order. All delivery times quoted on the website are estimates only, based on availability, normal processing and delivery companies. As standard, we advise a period of 14 to 21 business days for delivery of your order. However, during exceptionally busy periods such as Christmas, we cannot guarantee these timescales due to circumstances (such as postal, air cargo and ship cargo issues) beyond our control. Please allow extra time for delivery of your order to avoid disappointment.

You can find more information about our Christmas Delivery times here in our FAQ section.

You will become the owner of the goods you have ordered when the goods are dispatched to you from our premises.

Delivery of Phones and Tech Items

Tech items purchased from the Jambobay Store are delivered via either Air Cargo within 14 to 21 (working days) or Shipping Cargo within 48 days(or otherwise stated). These services deliver items 14 or 48 working days after Jambobay has received the items.

Any orders made before 10pm* will be delivered within 14 or 48 days of the order being placed, depending on which service is chosen. Orders made after 10pm will be dispatched the next working day and will arrive either 14 or 48 days after this time. Orders placed on a Friday will arrive on Tuesday. Tracking will be provided for all orders.  

On rare occasions, deliveries may be delayed once they're in the delivery network due to circumstances beyond our control.

2. Risk and Title
The products will be at your risk from the time of delivery but ownership of the ordered products will only pass to you when we receive full payment of all sums due in respect of the ordered items, including delivery charges

3. Price and Payment
The price of any products will be as quoted on our site from time to time, except in cases of obvious error.

For Jambobay customers the prices payable for goods are as set out on the website inclusive of VAT and any duties and local taxes where applicable.

Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Dispatch Confirmation.

Our site contains a large number of products and it is always possible that, despite our best efforts, some of those listed on our site may be incorrectly priced. We are under no obligation to provide the item to you at the incorrect (lower) price if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a miss-pricing.

Payment for all items ordered must be by credit, debit card or PayPal account. We accept payment with active PayPal accounts and most major types of credit card except American Express at this time. We charge your credit, debit card or PayPal account when you have completed your transaction online and thereby submitted an offer to buy the products.

You confirm that the debit card, credit card or PayPal account being used to complete a purchase on the Jambobay Store is your own. All credit/debit cards and PayPal accounts are subject to validation checks and authorisation by the card or account issuer. If the issuer of your payment card/PayPal account refuses to or does not, for any reason, authorise payment to us we will not be liable to you for any delay or non-delivery.

PayPal credit is now also available for eligible customers on orders from £1. For more information and T&Cs see the 'PayPal Credit' section of the FAQs.